FAQs
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Q
[Product related] [India] How Atomy Going to Deliver Products in Rural Area?
A We are working on the maximum coverage PAN India.
- Q [Product related] [India] Do Atomy Have Electronics Products?
A We are having only few electronic items like Air Purifier, Hair dryer etc in Korea.
- Q [Product related] [India] How Long It will Take to Deliver the Products?
A The delivery from warehouse to your location depends upon the distance and geography. This would be after the start of business in India.
- Q [Product related] [India] What is Hemohim? What are the ingredients?
A Hemohim is a health supplement which is used to increase immune system. The ingredients used in Hemohim are Angelica Gigas, Cnidium Officinale (root), Paeonia Japonica (root). The analysis for the product has been done by EPA & FDA regulations.
- Q [Product related] [India] Can I get a sample product of Atomy for Trial purpose?
A Sorry, Atomy doesn’t do promotions and therefore don’t have trial products.
- Q [Product related] [India] How many products are there in Korea and how many products are we launching in India?
A We have around 450+ products in Korea. In India we expect to launch around 50 products in the beginning. And we will continue to add more products as we move ahead.
- Q [Product related] [India] If I order the products on Atomy Korea Online Shopping mall, are they delivered to India?
A Unfortunately, you can only receive the products in Korea if you order them on Atomy Korea Online Shopping mall. It is not delivered to India or any other countries.
- Q [Product related] [India] Will the PV change during the refund?
A The PV on the day of the return will be deducted.
- Q [Product related] [India] What is the return and exchange policy?
A Please fill out the application form and contact the company.
For return and exchange, the shipping company will contact you at your address.
- Q [Regional Office related] [India] Can I Buy Products from Atomy India Office?
A No, you won’t be able to. Products only can be purchased from shopping mall and delivered at your location. We are also evaluating other options like pick up from education centers etc.
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- Q [Product related] [India] Do Atomy Have Electronics Products?