FAQs
All 282 Now page 1/29
-
Q
[Membership] [Macau] How Macao member can receive commission?
A Macao member should submit HongKong bank's information and get verificaiton.
- Q [Membership] [Europe] How can European member change personal information?
A After opening the shopping mall you may change personal information directly in the webpage. (such as delivery address, mobile phone number, password, e-mail). After signing in, please click Member Information - Basic Information - modify.
- Q [Membership] [Europe] I am Atomy Europe member, can I change my sponsor (line change)?
A We strictly follow below sponsor change (line change) conditions. 1. Member should submit sponsor change application form within five (5) days from registration date (including weekends and public holidays). 2. There should be no purchase records and no PV on the member's account. 3. A member who reigster after you cannot be a sponsor. 4. Position of the member must be at the bottom of the line. 5. When the right leg of a sponsor has been occupied, it is not possible to change the position of the Member on the left. 6. Insertion or removal of a member in the middle of line is not allowed.
- Q [Membership] [Europe] I desigated wrong member as a sponsor, what should I do?
A If you select wrong member as a sponsor, you can apply for sponsor change. Please read sponsor change conditions on the shopping mall and submit the form via email.atomy_eu@atomypark.com
- Q [Membership] [Europe] I am Atomy Europe member, I cannot sign in with my account, what should I do?
A Please reset your password, you can click "Find my ID/Password in the shopping mall shop.atomy.com/eu. If you are still unable to sign in or change your password, please send us ID, phone number, date of birth via email atomy_eu@atomypark.com, we will send you temporary password.
- Q [Membership] [Europe] I am Atomy Europe member, How can I upload my bank account information?
A In order to receive commissions, please update your bank account information BIC/IBAN. Visit our website shop.atomy.com/eu > Home > My Atomy > Distributor Information > BIC/IBAN > Change > BIC/IBAN Update > Click change and confirm.
- Q [Membership] [Europe] I am Atomy Europe member, If my upline or donwnlin member withdraw, will this affect me?
A This will not affect your business or position. You can run business in the same way as before.
- Q [Membership] [Europe] I want to join Atomy Europe.
A [Consumer] Consumer qualifications: 18 years over Europe residents Consumer information for registration: Name, gender, date of birth, phone number, address and email. [Distributor] Distributor qualifications: 18 years over, EU or EEA citizens or foreigner resding in Europe with visa Distributor information for regstration: 1)EU or EEA citizn: Name, gender, date of birth, citizenship, resident address, bank information (bank code, bank branch code, account number, bank statement copy), TIN(Taxpayer Identification Numbers), TIN copy, identity card number, identity card copy 2) Foreigner residing in Europe: Name, gender, date of Birth, nationality, phone number, reside country, resident address, bank information (bank code, bank branch code, account number, bank statement copy), TIN(Taxpayer Identification Numbers), TIN copy, passport number, passport copy, visa information, visa copy * Foreigners distributor must hold either EU Residence Permits, National (D) Visa, Self-employment Visa, Investor Golden Visa, Family Visa * Foreign distributor will be converted to consumer at expiration of Visa.
- Q [Membership] [Europe] What is Europe automatic withdrawal standard?
A Newly joined members without PV for 1year will be auto-withdrawn. After 1 year, members without PV for 1 year will be autho-withdrawn.
- Q [Membership] [Europe] My Atomy Europe membership verification failed, what should I do?
A Please check failed reason with customer support and re-apply for the verification.
ATOMY HUB- SHOPPING MALL Purchase Atomy products
-
At.G Mall The fast way to
Atomy Korea’ Products
for global members. -
AZA Mall An online shopping mall
that suggests and sells
trustworthy products. -
CHANNEL ATOMY View video content
about products and news -
ATOMY TICKET Global seminars at a glance and
seminar reminders
Select region below to be directed to My Office.
Please check registration region
-
-
Korea
- 20 years old or older Korean national ID card holders, Foreigners living in Korea, Foreigners living abroad (India, Hong kong)
-
-
-
USA
- 18 years old or older SSN(Social Security Number) holders
-
-
-
Japan
- 20 years old or older Japanese citizens (Residents), Foreigners living in Japan
-
-
-
Canada
- 18 years old or older Canadian citizens, Canadian permanent residents
-
-
-
Taiwan
- 18 years old or older Taiwanese citizens, Foreigners living in Taiwan
-
-
-
Singapore
- 18 years old or older Singapore citizens, Singapore permanent residents
-
-
-
Cambodia
- 18 years old or older Cambodian citizens, Foreigners living in Cambodia, corporation
-
-
-
Philippines
- 18 years old or older Filipino citizens, Philippine permanent residents, Special Resident Retiree's Visa (SRRV) holders
-
-
-
Malaysia
- 18 years old or older Malaysian citizens, Malaysia permanent residents
-
-
-
Mexico
- 18 years old or older CURP holders
-
-
-
Thailand
- 20 years old or older Thai citizens
-
-
-
Australia
- Australian citizens, permanent residents, Work Permit Visa holders (Including Working Holiday Visa)
-
-
-
Indonesia
- 18 years old or older Indonesian citizens
-
-
-
Russia
- 18 years old or older Russian citizens (Residents), Foreigners living abroad (Ukraine, Belarus)
-
-
-
China
- Consumer Member: 22 years old or older
Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
-
-
-
Colombia
- 18 years old or older Colombian citizens, Colombia permanent residents
-
-
-
Hong Kong
- 20 years old or older Hong Kong ID card holders
-
-
-
India
- Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
-
-
-
New Zealand
- 18 years old or older N.Z residents
-
-
-
Türkiye
- 18 years old or older Turkish ID cardholders, permanent residents
-
-
-
United Kingdom
- 18 years old or older UK residents
-
-
-
Kazakhstan
- 18 years old or older Kazakhstan citizens
-
-
-
Kyrgyzstan
- 18 years old or older Kyrgyzstan citizens
-
-
-
Brazil
- For 18 years of age or above CPF holder, corporate distributor
-
-
-
Mongolia
- 18 years old or older Mongolian citizens, Foreigners living in Mongolia
-
-
-
Uzbekistan
- Citizens of Uzbekistan over the age of 18
Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
-
-
-
Europe
- 18 years old or older EU or EFTA residents
-
-
-
Global Membership
- Argentina, Armenia, Azerbaijan, Bangladesh, Bolivia, Chile, Costa Rica, Dominican Republic, Ecuador, El Salvador, Georgia, Guatemala, Moldova, Nepal, Panama, Paraguay, Peru, South Africa, Tajikistan, Turkmenistan, Ukraine, Haiti, Nigeria, Namibia, Botswana, Brunei, Sri Lanka, United Arab Emirates, Israel, Ghana, Gambia, Lesotho, Mauritius, Senegal, Kenya, Angola, Tunisia, Morocco, Egypt, Serbia, Albania, Mozambique, North Macedonia, Zambia, Eswatini (Swaziland), Trinidad and Tobago, Nicaragua, Uruguay, Ethiopia, Uganda, Rwanda, Togo, Sierra Leone, Jordan
-
- Asia Pacific
- Korea
- Australia
- Cambodia
- Hong Kong
- India
- Indonesia
- Japan
- Malaysia
- Philippines
- Singapore
- Taiwan
- Thailand
- New Zealand
- Kazakhstan
- Kyrgyzstan
- Mongolia
- Uzbekistan
- North America
- Canada
- USA
- Latin America
- Colombia
- Mexico
- Brazil
- Europe
- Russia
- Turkey
- United Kingdom
- Europe
- Global Membership
- Argentina
- Armenia
- Azerbaijan
- Bangladesh
- Bolivia
- Chile
- Costa Rica
- Dominican Republic
- Ecuador
- El Salvador
- Georgia
- Guatemala
- Moldova
- Nepal
- Panama
- Paraguay
- Peru
- South Africa
- Tajikistan
- Turkmenistan
- Ukraine
- Haiti
- Nigeria
- Namibia
- Botswana
- Brunei
- Sri Lanka
- UAE
- Israel
- Ghana
- Gambia
- Lesotho
- Mauritius
- Senegal
- Kenya
- Angola
- Tunisia
- Morocco
- Egypt
- Serbia
- Albania
- Mozambique
- North Macedonia
- Zambia
- Eswatini (Swaziland)
- Trinidad and Tobago
- Nicaragua
- Uruguay
- Ethiopia
- Uganda
- Rwanda
- Togo
- Sierra Leone
- Jordan
Select region below to be directed to Shopping Mall.
AZA Mall for each branch.
Select region below to be directed to Channel Atomy.
Select region below to be directed to Atomy Ticket.
Select region below to be directed to YouTube.
Select region below to be directed to Facebook.
Select region below to be directed to Instagram.
- Q [Membership] [Europe] How can European member change personal information?