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FAQs

All 851 Now page 77/86

  • Q [Membership] [China] Can changes be made in case of any entry error of the sponsor information?
    A No. The sponsor is used for investigation by the company. Please confirm and fill in the information correctly.
  • Q [Membership] [China] How to apply if the ID card fails to be authenticated during the authentication period?
    A Clients should send the photo of the front and back of the ID card and the phone number to the customer service agent through the online customer service, and the customer service agent will add it backstage. E-Mail address: atomycallcenter@163.com
  • Q [Membership] [China] If I have already registered the member of Atomy with other Atomy regional offices, can I change to be a Chinese member?
    A
    Eligibility for the change of nationality of members
    1)Chinese nationality over 22 years of age, and the identity should be a dealer registered on a visa such as overseas permanent residence(Investment, immigration, marriage, employment).
    *members registered through tourism and other short-term visas cannot be converted
    2)The applicant is a legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China (hereinafter referred to as the “applicant”).
    3)The partnership, operator or person in charge of the company or organization of the applicant shall not be full-time students, teachers, medical workers, public servants, military personnel in active service, persons with no capacity for civil conduct or restricted capacity for civil conduct, and shall not be Atomy’s regular employees and their immediate family members, overseas personnel (including people from Hong Kong, Macao and Taiwan), members of any cult or illegal organization prohibited by the Chinese government, and persons who are prohibited by law or administrative regulations from engaging in part-time jobs.
    4)The applicant shall apply for a business license and shall not use the same or similar words with the name of the company, and shall not use the same or similar words with the registered trademark or products of the company.
    5)The business scope should contain the words “Consulting Service”. Other relevant qualifications and certificates required by local market supervision authorities.
    6)Before applying for change of membership, the applicant shall have a business license that meets the requirements of the company and a domestic bank account in China.Otherwise, Service center bonus cannot be paid.Business license and bank account requirements, please refer to the dealer application method.

  • Q [Membership] [China] If I have already registered as a member of other Atomy regional office, can I register as a Chinese member?
    A No, the company does not accept double registration.
  • Q [Membership] [China] Can foreigners also register as members of the company?What are the registration requirements?
    A
    Foreigners must meet the following conditions to become members.
    1. At least 22 years old.
    2. Holding a valid Chinese long-term residence certificate.
    3. Commonly used personal Chinese mobile phone number.
    4. The company only accepts joint applications from individuals and registered couples, and does not accept applications filed in the name of company or organization.
    Note: The company reserves the right to accept the application.

  • Q [Membership] [China] What is a couple member?
    A A married couple must be active in one account (code) and divided into a main operator and a secondary (subsidiary) operator. The commission will be paid to the main member.
  • Q [Membership] [China] How to register as a member without a sponsor?
    A Sorry, you cannot register as a member without sponsor. In order for better services, the sponsor's information should be filled in at the time of registration.
  • Q [Membership] [China] Is there a membership maintenance fee?
    A No. You can maintain your membership as long as you buy any product in Atomy China official shopping malls within a year.
  • Q [Membership] [China] Is there a membership registration fee?
    A No, there is no registration fee for joining Atomy. Any person claiming to charge for joining or taking registration fees shall be punishable as per company policy & norms. All complaints in this regard may be brought immediately to the notice of the Management of Atomy.
  • Q [Membership] [China] What are the conditions for maintaining membership?
    A
    Validity Period of Member Account:
    1) New Member
    The member account and consumer membership can be maintained by purchasing the products sold by the official Internet Shopping Mall and the official mobile app at least once in 6 consecutive months since the next month after the first registration.
    2) Renewed Member
    Since the last month of a purchase records, membership is maintained until the end of 12 consecutive months.
    Note: Member accounts that exceed the above term will be automatically canceled.



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ATOMY HUB

Please check registration region

    • Korea

    • 20 years old or older Korean national ID card holders, Foreigners living in Korea, Foreigners living abroad (India, Hong kong)
    • USA

    • 18 years old or older SSN(Social Security Number) holders
    • Japan

    • 20 years old or older Japanese citizens (Residents), Foreigners living in Japan
    • Canada

    • 18 years old or older Canadian citizens, Canadian permanent residents
    • Taiwan

    • 18 years old or older Taiwanese citizens, Foreigners living in Taiwan
    • Singapore

    • 18 years old or older Singapore citizens, Singapore permanent residents
    • Cambodia

    • 18 years old or older Cambodian citizens, Foreigners living in Cambodia, corporation
    • Philippines

    • 18 years old or older Filipino citizens, Philippine permanent residents, Special Resident Retiree's Visa (SRRV) holders
    • Malaysia

    • 18 years old or older Malaysian citizens, Malaysia permanent residents
    • Mexico

    • 18 years old or older CURP holders
    • Thailand

    • 20 years old or older Thai citizens
    • Australia

    • Australian citizens, permanent residents, Work Permit Visa holders (Including Working Holiday Visa)
    • Indonesia

    • 18 years old or older Indonesian citizens
    • Russia

    • 18 years old or older Russian citizens (Residents), Foreigners living abroad (Ukraine, Belarus)
    • China

    • Consumer Member: 22 years old or older
      Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
    • Colombia

    • 18 years old or older Colombian citizens, Colombia permanent residents
    • Hong Kong

    • 20 years old or older Hong Kong ID card holders
    • India

    • Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
    • New Zealand

    • 18 years old or older N.Z residents
    • Türkiye

    • 18 years old or older Turkish ID cardholders, permanent residents
    • United Kingdom

    • 18 years old or older UK residents
    • Kazakhstan

    • 18 years old or older Kazakhstan citizens
    • Kyrgyzstan

    • 18 years old or older Kyrgyzstan citizens
    • Brazil

    • For 18 years of age or above CPF holder, corporate distributor
    • Mongolia

    • 18 years old or older Mongolian citizens, Foreigners living in Mongolia
    • Uzbekistan

    • Citizens of Uzbekistan over the age of 18
      Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
      Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
    • Europe

    • 18 years old or older EU or EFTA residents
    • Global Membership

    • Argentina, Armenia, Azerbaijan, Bangladesh, Bolivia, Chile, Costa Rica, Dominican Republic, Ecuador, El Salvador, Georgia, Guatemala, Moldova, Nepal, Panama, Paraguay, Peru, South Africa, Tajikistan, Turkmenistan, Ukraine, Haiti, Nigeria, Namibia, Botswana, Brunei, Sri Lanka, United Arab Emirates, Israel, Ghana, Gambia, Lesotho, Mauritius, Senegal, Kenya, Angola, Tunisia, Morocco, Egypt, Serbia, Albania
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