FAQs
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Q
[Product related] [Europe]
When is the Sales Closing Date ?
A You cannot cancel the order after closing. Closing date is +9 hours from purchase date.
- Q [Education center] [Europe] What is Atomy Europe Education Center?
A It is a training center operated by a qualified Center Manager for the purpose of networking and education.
- Q [Education center] [Europe] I want to open an education center in Europe, what is the qualifications of center manager?
A Please refer to global education center website after Europre launching. You should read the guidances throughly, if you need consultation please kindly contact customer support.
- Q [Education center] [Europe] Which is the nearest education center in my place?
A You can find your nearest Education Center on our Website.
- Q [Membership] [Europe] I want to join Atomy Europe.
A [Consumer] Consumer qualifications: 18 years over Europe residents Consumer information for registration: Name, gender, date of birth, phone number, address and email. [Distributor] Distributor qualifications: 18 years over, EU or EEA citizens or foreigner resding in Europe with visa Distributor information for regstration: 1)EU or EEA citizn: Name, gender, date of birth, citizenship, resident address, bank information (bank code, bank branch code, account number, bank statement copy), TIN(Taxpayer Identification Numbers), TIN copy, identity card number, identity card copy 2) Foreigner residing in Europe: Name, gender, date of Birth, nationality, phone number, reside country, resident address, bank information (bank code, bank branch code, account number, bank statement copy), TIN(Taxpayer Identification Numbers), TIN copy, passport number, passport copy, visa information, visa copy * Foreigners distributor must hold either EU Residence Permits, National (D) Visa, Self-employment Visa, Investor Golden Visa, Family Visa * Foreign distributor will be converted to consumer at expiration of Visa.
- Q [Product related] [Europe] Where can I find Atomy Europe products or business promotion material?
A We will upload product and buisness promotion material on shopping mall and channel atomy (https://ch.atomy.com/eu)
- Q [Membership] [Europe] What is Europe automatic withdrawal standard?
A Newly joined members without PV for 1year will be auto-withdrawn. After 1 year, members without PV for 1 year will be autho-withdrawn.
- Q [Membership] [Europe] My Atomy Europe membership verification failed, what should I do?
A Please check failed reason with customer support and re-apply for the verification.
- Q [Membership] [Europe] Can I rejoin Atomy Europe immediately after automatic withdrawn?
A Yes. Members can re-join Atomy Europe after authomatic withdrawn (No PV for 12 months) Automatic withdrawal standard: 1 year from registration date, 1 year form the last purchase date.
- Q [Membership] [Europe] I already registered as another branch's member, can I join Atomy Europe?
A No, we do not allow duplicated registration.
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Russia
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China
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Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
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United Kingdom
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Brazil
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Mongolia
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Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
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Europe
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- Q [Education center] [Europe] What is Atomy Europe Education Center?