FAQs

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Q [Regional Office related] [Korea] I want to know the open order of South American countries.

A Brazil's open is estimated to be the first half of 2022. Currently, Brazil Covid is serious and shut down. So, we will open the branch according to the Covid situation and MLM approval status. Also, Guatemala, Peru, Argentina, Chile, Honduras are under review.
Q [Regional Office related] [Korea] Does Atomy have a plan to open in Guatemala?

A Guatemala open is under review. We are reviewing the regional office in many ways, including establishment and product launch.
Q [Product related] [Korea] Does Atomy have a plan to decrease shipment fees and expand products for At.G Mall?

A Atomy currently took an additional fee for airline shipments, also from 1st August provide 40% discounted shipment service of standard delivery fee of each delivery company. We launch products with fewer clearance issues, and members may have purchasing limits according to the delivered region's policy.
Q [Membership] [Korea] Auto-withdrawal system is applied to global membership too?

A No. Global members will not be withdrawn unless he cancels the membership himself. Before the withdrawal alert shown on the shopping mall was an error. Please get in touch with the C/S center for the above error. https://global.atomy.com/menu.es?mid=a10108000000
Q [Membership] [Korea] When a global member who has voluntarily withdrawn can join again?

A If a member voluntarily withdraws, they may apply for registration again after 12 months from the date of withdrawal. Also, there is no automatic withdrawal even when members do not buy products.
Q [Regional Office related] [Korea] Does Atomy have a plan to open in Bangladesh?

A We plan to open a regional office in Bangladesh, but the exact date is not decided yet. We will notice when it is ready on atomy.com
Q [Regional Office related] [Korea] Does Atomy have a plan to open in Africa?

A We plan to open a regional office in Africa, but the exact date is not decided yet. We will notice when it is ready on atomy.com
Q [Product related] [Korea] Will Atomy export a skin booster?

A We are trying to export a skin booster with synergy ample as a premier skin care device.
Q [Education center] [Korea] Where can I download the information needed for my business?

A You can download on the website of each regional office.
Q [Education center] [Korea] What is the meaning of Observing Principles？

A The culture of Observing Principles inspires Atomians to adhere to principles to benefit all members of society.

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