FAQs
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[Regional Office related] [China] I want to contact Atomy China regional offices.
A We shared the info in May through WeChat Global chatroom and Band. You can receive the info from C/S center too. C/S Phone:400-107-199 C/S E-mail: atomycallcenter@vip.163.com
- Q [Product related] [China] Please share the plan to prevent China and Malaysia Online Resale.
A Currently, some Korean products have RFID(Radio-frequency identification). We are planning to apply the RFID system to China and Malaysia too. Moreover, 2 China staffs and Malaysia staffs are investigating the resale situation. We will keep you update the details.
- Q [Regional Office related] [China] I want to visit Atomy China Branch Office(Atomy China Yan-tai Dream Center).
A You can apply for visit in the below link by your ID. http://dreamcenter.atomychina.com.cn/visit/frontPage Delegated person may apply for visiting too through a delegated person application form.
- Q [Seminar related] [China] Please share Atomy China One-Day Seminar Operation Status.
A Atomy China is currently operating One-Day Seminars with nine regional offices. Recently Hunan Changsha(湖南长沙) and Henan Zhengzhou(河南郑州)regioanl offices are opened. One-Day Operation Status 4~5 times/month. 300~1,000 people / seminar We distribute the tickets to the leaders club, leaders, service center managers. We are aware of the lack of tickets and will make efforts for many member's attendances
- Q [Seminar related] [China] Can I attend Atomy China Off-line Success Academy?
A Only few members can attend Atomy China Success Academy in Yantai which branch offices located due to Government Covid-19 Policy. We invited about 170 leaders clubm members, will keep try to let many people to attend.
- Q [Membership] [China] Only a member himself can request to change sponsor?
A Yes. Only the member himself shold ask C/S center. If your sponsor is changed without you request, please contact C/S team, we will help you to withdraw and re-join. C/S Phone:400-107-199 C/S E-mail: atomycallcenter@vip.163.com
- Q [Product related] [India] I live in a non-delivery area. (Pin code is blocked) When will I be able to purchase again?
A Due to the quality of the courier and the delay in delivery, we had to block some of the pin codes. We are currently looking for a solution. We will notify you as soon as the delivery service is supported. We appreciate your patience.
- Q [Education center] [India] There is a condition that you must maintain 3 sales masters within 6 months of opening the pre authorised education centre. Will the education centre be suspended if I fail to comply?
A If you fail to meet the requirements, we will give you a grace period after examining the center leader's intention to maintain the center and future business plans. Please note that the centres will not be forced to close because it does not meet the conditions. We understand your situation and will support our members as much as we can. Please contact Atomy India customer care for detailed information.
- Q [Product related] [India] When will HemoHim, Vitamin C will be launched?
A The product registration application has been submitted to the Indian government. Due to the lockdown due to Corona and various reasons, the review speed is being delayed.We are doing our best to launch the product as soon as possible.
- Q [Education center] [Türkiye] Does Atomy have a plan to operate Digital Center? Rent is too expensive to satisfy current education center facilities requirements in downtown.
A Atomy Turke will flexibly review the application form regarding facility requirements. Atomy Turkey is aware that Istanbul can be divided into two sides: Aisa / Europe, hence the rent gap is significant. Please discuss the proposed center location regarding the commercial district before opening the center with Atomy Turkey. Also, we are planning Digital Center, estimated to apply it in Dec.2021 or the first half of 2022.
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- Q [Product related] [China] Please share the plan to prevent China and Malaysia Online Resale.