FAQs
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Q
[Product related] [Kazakhstan] What is the return and exchange policy?
A Please fill out the application form and contact the company. For returns and exchanges, the shipping company will pick it up from your address.
- Q [Product related] [Kazakhstan] What happens to the PV if I return the product after purchase?
A When the product is returned, the PV will be deducted.
- Q [Membership] [Kazakhstan] What are the requirements in order to keep my membership?
A You can maintain your membership If you make more than 1 purchase in a year. This means that you only have to buy one set of toothbrushes a year to maintain your membership.
- Q [Membership] [Kazakhstan] What is a coupled membership?
A The couple must act under one account (code) and are divided into the main (main) business operator and the sub (secondary) business. The allowance is paid to the main member
- Q [Membership] [Kazakhstan] Is there a membership registration fee?
A There is no subion fee for Atomy. If you get asked for a subion fee, it violates the company regulations, so please contact the company immediately.
- Q [Membership] [Kazakhstan] Is there a membership maintenance fee?
A There is no membership maintenance fee, and membership is maintained by purchasing only one product with PV per year.
- Q [Membership] [Kazakhstan] Do I need to have my own bank account to become a member of Atomy?
A As a business member, you need a bank account to receive payments.
- Q [Education center] [China] Where can I see Seminar Notice? How can I get Seminar ticket?
A You can receive seminar schedule from Atomy China Official Wechat (官方微信公众号). You can subscribe to Atomy China Wechat by searching 艾多美中国 in Wechat or scanning second QR code on the bottom of the shopping mall. Atomy China Shopping Mall: https://www.atomychina.com.cn/cn/Home/Product/MallMain Atomy Atomy China Service center broadcast One-day Seminar 1~2 times per month. Also, Atomy distributes offline seminar tickets to leaders of each region. Please follow the leader's guidance. We limit the number of offline seminar participants to 300 people according to China's government policy. Please understand that we are making efforts to let many people attend as possible as we can.
- Q [Regional Office related] [China] Does Atomy China branch manager or staff give a lecture to each group? (Please check there is a related service)
A No. Atomy China Branch does not give a lecture to each group. But, sometimes it is hard to spread the latest issues to downlines, so we are currently looking for an alternative way to spread the news as quickly as possible.
- Q [Seminar related] [China] Can overseas members participate Atomy China Success Academy Live?
A Yes. But, we do not provide an interpretation service.
ATOMY HUB- SHOPPING MALL Purchase Atomy products
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At.G Mall The fast way to
Atomy Korea’ Products
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Korea
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USA
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Japan
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Canada
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Singapore
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Mexico
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Thailand
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Australia
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Indonesia
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Russia
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China
- Consumer Member: 22 years old or older
Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
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Colombia
- 18 years old or older Colombian citizens, Colombia permanent residents
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Hong Kong
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India
- Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
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New Zealand
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Türkiye
- 18 years old or older Turkish ID cardholders, permanent residents
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United Kingdom
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Kazakhstan
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Kyrgyzstan
- 18 years old or older Kyrgyzstan citizens
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Brazil
- For 18 years of age or above CPF holder, corporate distributor
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Mongolia
- 18 years old or older Mongolian citizens, Foreigners living in Mongolia
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Uzbekistan
- Citizens of Uzbekistan over the age of 18
Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
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Europe
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Global Membership
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- Q [Product related] [Kazakhstan] What happens to the PV if I return the product after purchase?