FAQs
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Q
[Membership] [Kyrgyzstan] What are the documents required for memebship registration?
A On the www.atomy.kg if you wish to register as a General memeber you need to input your Sponsor's ID, personal information from ID (Name, Date of birth), Email, Phone number. If you wish to register as a distributor, you need to input TIN. In order to receive commissions, you need to complete ID verification on the web site, for that you should submit proof documents of Individual enterpreneur.
- Q [Product related] [Kyrgyzstan] How can I return a defective product in Kyrgyzstan?
A You can send defective product to the address below and apply for a confirmation of the return regulations at helpdesk.atomydoc.kg within 14 days of receiving the product. You can contact the Kyrgyzstan branch CS by information below. Bishkek, 29 Lev Tolstoy St, Warehouse 29. (Mirada LLC) Kyrgyzstan branch CS tel: 0 (800) 111-80-00
- Q [Product related] [Kyrgyzstan] I want to know how to make a payment from Kyrgyzstan.
A We process payments on our shopping mall using Visa, MasterCard, Elcard.
- Q [Education center] [Kyrgyzstan] Where is the closest educational center?
A All information related to Educational center you can check on the shopping mall web site.
- Q [Membership] [Kyrgyzstan] What is the criteria for automatic membership cancellation?
A All you need to do to maintain your membership is to make at least 1 purchase per year. For example, simply buying one set of toothbrushes will allow you to keep your membership for the whole year. Failure to do so will result in an automatic membership withdrawl.
- Q [Education center] [Kyrgyzstan] What is an educational center?
A It is an educational centre directly operated by a centre manager for the purposes of communication and educating members about Atomy.
- Q [Education center] [Kazakhstan] What are the requirements for Education Center registration?
A Leader of Education center should fulfill the following requirement: - 700 000 Personal PV - Minimum Sales mastership three times - Verification as individual entrepreneur completed Documents required: - Application for Education Center registration - Sponsorship letter from Leaders Club member - Education Center leader’s resume - Deion of the room of Education center - Pictures of Education Center - Education Center layout plan - Address of the Education Center - Estimated quantity of members that will attend Education Center
- Q [Regional Office related] [Kazakhstan] I am a member from Kazakhstan. Where can I contact to get help?
A Please, contact to Atomy Kazakhstan branch. Email: kazakhstan@atomy.kz CS portal: www.atomydoc.kz
- Q [Membership] [Kazakhstan] I'm from Kazakhstan. I currently have Atomy membership in another Atomy branch. Can I change my membership to Atomy in Kazakhstan?
A Please, contact to Atomy Kazakhstan branch. Email: kazakhstan@atomy.kz CS portal: www.atomydoc.kz
- Q [Membership] [Kazakhstan] How can I maintain the membership?
A In order to keep your membership activated, you need to buy at least one product (with PV) in a year. In other words, your membership will stay activated even if you buy 1 set of toothbrushes in a year.
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Korea
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USA
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Japan
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Canada
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Singapore
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Philippines
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Malaysia
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Mexico
- 18 years old or older CURP holders
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Thailand
- 20 years old or older Thai citizens
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Australia
- Australian citizens, permanent residents, Work Permit Visa holders (Including Working Holiday Visa)
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Indonesia
- 18 years old or older Indonesian citizens
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Russia
- 18 years old or older Russian citizens (Residents), Foreigners living abroad (Ukraine, Belarus)
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China
- Consumer Member: 22 years old or older
Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
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Colombia
- 18 years old or older Colombian citizens, Colombia permanent residents
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Hong Kong
- 20 years old or older Hong Kong ID card holders
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India
- Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
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New Zealand
- 18 years old or older N.Z residents
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Türkiye
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United Kingdom
- 18 years old or older UK residents
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Kazakhstan
- 18 years old or older Kazakhstan citizens
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Kyrgyzstan
- 18 years old or older Kyrgyzstan citizens
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Brazil
- For 18 years of age or above CPF holder, corporate distributor
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Mongolia
- 18 years old or older Mongolian citizens, Foreigners living in Mongolia
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Uzbekistan
- Citizens of Uzbekistan over the age of 18
Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
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Europe
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Global Membership
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- Q [Product related] [Kyrgyzstan] How can I return a defective product in Kyrgyzstan?