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CCM

CCM

Consumer Centered Management

CCM 메인에 관한 사진

What is CCM?

Consumer Centered Management certification recognizes that a company's activities and management
performances have all been continuously planned, conducted and improved continuously from the perspective of consumers.

소비자의 관한 사진

Voice of Consumers

(VOC)

LSP에 관한 사진

LSP

Leadership

System

Performance

Service

Qualily

Sales

Public Relation

Logistics

Manufacture

Purchase

Product planning

소비자 효율 증대

Increasing Consumer Utility

Improving Consumer Rights

Certificate Authorities

  • 공정거래 위원회 마크
    Accreditation by Korea Fair Trade Commission
  • 한국소비자원 마크
    Management by Korea Consumer Agency

Benefits of CCM certification

  • 소비자 설명 사진 소비자 설명 사진
    Consumer

    Under the CCM management system, consumers are provided information that can help in selection of products and services. When there is an issue with an accredited company and a consumer, prompt and sensible settlement can be made.

  • 기업 설명사진 기업 설명사진
    Company

    Company CEOs and employees can raise their awareness of consumer rights and strengthen domestic and foreign competitiveness by ceaselessly improve upon quality of products and services from the viewpoint of consumers.

  • 공공 설명사진 공공 설명사진
    Public

    Social costs can be saved by eliminating unnecessary ex-post settlements and administrative procedures that follow. A market virtuously circulating (or Virtuous market cycle) with consumers at its center can be created and contribute to the spread of win-win culture between corporates and consumers.

Atomy CCM

The first to be accredited for Consumer Centered Management

  • 소비자중심경영 우수기업 인증서
  • 소비자중심경영 우수기업 인증서 영문

Atomy's Vision House for Consumer Centered Management

  • MISSION

    A partner in a balanced life for the customer's success

  • VISION

    Absolute Quality! Absolute Price! Absolute Service!

  • CATCHPHRASE

    Our Service Forecast is Bright and Sunny As Always!

  • CORE VALUES

    STRATEGIC TASK

    • Customers First

      • Build CCM system

        Expand customer participation policy

        Promote a culture of serving customers

    • Zero Complaints

      • Enhance VOC system

        Improve Information Delivery system

        Utilize Customer Service Index

    • Gain Trust

      • Establish an upright management culture

        Secure values to return to society

        Reinforce Information Security system

More about Atomy's Consumer Centered Management

정선상략 고객을 위한 선(善)_CCM편
Honesty and Goodness is the Best Strategy: Goodness for Customers' Success_CCM https://ch.atomy.com Watch Video
애터미,업계 최초 소비자중심경영 인증받다
Atomy, the First Consumer Centered Management (CCM) Accredited in the Industry https://ch.atomy.com Read Article


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Please check registration region

    • Korea

    • 20 years old or older Korean national ID card holders, Foreigners living in Korea, Foreigners living abroad (India, Hong kong)
    • USA

    • 18 years old or older SSN(Social Security Number) holders
    • Japan

    • 20 years old or older Japanese citizens (Residents), Foreigners living in Japan
    • Canada

    • 18 years old or older Canadian citizens, Canadian permanent residents
    • Taiwan

    • 20 years old or older Taiwanese citizens, Foreigners living in Taiwan
    • Singapore

    • 18 years old or older Singapore citizens, Singapore permanent residents
    • Cambodia

    • 18 years old or older Cambodian citizens, Foreigners living in Cambodia, corporation
    • Philippines

    • 18 years old or older Filipino citizens, Philippine permanent residents, Special Resident Retiree's Visa (SRRV) holders
    • Malaysia

    • 18 years old or older Malaysian citizens, Malaysia permanent residents
    • Mexico

    • 18 years old or older CURP holders
    • Thailand

    • 20 years old or older Thai citizens
    • Australia / New Zealand

    • 18 years old or older Australia / New Zealand citizens, permanent residents, Work Permit Visa holders (Including Working Holiday Visa)
    • Indonesia

    • 18 years old or older Indonesian citizens
    • Russia

    • 18 years old or older Russian citizens (Residents), Kazakhstan citizens, Kyrgyzstan citizens, Foreigners living abroad (Belarus, Uzbekistan)
    • China

    • Consumer Member: 22 years old or older
      Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
    • Colombia

    • 18 years old or older Colombian citizens, Colombia permanent residents
    • Hong Kong

    • 20 years old or older Hong Kong ID card holders
    • India

    • Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
    • Global Membership

    • Ukraine, Tajikistan, Azerbaijan, Georgia, Moldova, Armenia, Turkmenistan, United Kingdom, Germany, France, Italy, Spain, Poland, Romania, Netherlands, Belgium, Greece, Portugal, Czech Republic, Hungary, Sweden, Austria, Bulgaria, Denmark, Finland, Slovakia, Ireland, Lithuania, Croatia, Latvia, Slovenia, Luxembourg, Estonia, Cyprus, Malta, Norway, Switzerland, Brazil, Peru, Guatemala, Chile, Argentina, Bolivia, Turkey, Bangladesh, Mongolia, South Africa
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