FAQs
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Q
[Product related] [Uzbekistan] If I order the products from the Atomy Korea Online Shopping mall, are they delivered to Uzbekistan?
A When ordering on the Atomy Korea website, delivery is carried out only within Korea. Atomy KR does not provide delivery service to Uzbekistan.
- Q [Membership] [Uzbekistan] If I am a member of another Atomy branch and want to change to Uzbekistan, will my group and personal PV be retained?
A When you change membership to Atomy Uzbekistan, your personal PV history will be remianed. But you should receive the left commission in the previous branch Once you fully received the left commission, UZ branch can proceed nationality change.
- Q [Membership] [Uzbekistan] What is the difference between a Distributor and Consumer?
A Registration of a distributor takes place in two stages. Step 1 The distributor must fill in all the necessary information on the Atomy website .Step 2 Verification by the company after checking documents(certificate of registration of enterprise, bank account information, ID card/passport and other) . To register as a consumer, a person needs to go through only one step - registering on the site as a consumer.After registration as consumer, the one can easily purchase products from website.Down-line PV accumulation and allowance payments are not allowed. The consumer does not receive commissions, but he can become a distributor after passing the verification.
- Q [Membership] [Uzbekistan] What is a guest password?
A When registering, you also specify a guest password that you create yourself. The guest password is a password that you can use to introduce the Atomy homepage to your acquaintances.At the same time, when logging in under your guest password, a person will not be able to see your personal information, they will see only information on the website. In addition, one can also proceed with the registration process for new members.
- Q [Regional Office related] [Uzbekistan] Where can I find Atomy Uzbekistan materials in russian and uzbek languages be available?
A You can get acquainted with advertising and information materials on the official websites and accounts in social networks: Atomy Global: www.global.atomy.com Atomy Uzbekistan: www.atomy.com/uz ▶️ Youtube: https://www.youtube.com/channel/UCDKt4jCqCUASdbAS5jHb_qg ▶️ Instagram: https://www.instagram.com/atomyuzb_official/ ▶️ Telegram: https://t.me/official_atomyuzbekistan
- Q [Seminar related] [Uzbekistan] Where can I receive information on seminars of Atomy Uzbekistan
A You can get acquainted with the schedule of seminars of Atomy Uzbekistan at the website www.atomy.com/uz or in official SNS: ▶️ Instagram: https://www.instagram.com/atomyuzb_official/ ▶️ Telegram: https://t.me/official_atomyuzbekistan Also, you can call to the Customer Service: +998 78 150 20 20
- Q [Membership] Global Membership Verification
A1. Members who have not posted a photo when signing up:Must upload a photo (ID card or passport) at join.atomy.com > membership information. Verification takes approximately 2-3 business days.2. Members who posted "ID card" when signing up:No need to upload the photo again. Verification is in progress, will be completed by early November.3. Members who posted "Passport" when signing up:No need to upload the ID card again, shopping is available with your existing passport verification.
- Q [Membership] Can't ID verification be added to countries where it is difficult to issue a passport?
A For the countries that have difficulty in issuing passports, additional verification document such as ID card, will be added before opening branch.
- Q [Membership] Which documents required for Global membership verification?
A> Mongolia, Uzbekistan (8/12~): No Change, Verification after branch open> Macau: ID card> The 29 other countries: Passport
- Q [Membership] How long does it take to verify global membership?
A 1~2 business days on average
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- Q [Membership] [Uzbekistan] If I am a member of another Atomy branch and want to change to Uzbekistan, will my group and personal PV be retained?