FAQs
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Q
[Education center] [China] Can the self-built website be used for selling products?
A No, it is not allowed to set up a website in the name of the company or sell products on other online platforms. The company's official website and app are the only platforms for online sales.
- Q [Education center] [China] Can I use your own promotional materials?
A No,All promotional materials must be distributed by the company,The market environment of China is different from other countries,Chinese law is very strict on the exaggerated promotion of product efficacy and the regulation of system model. Any organization or individual is not allowed to use the company's name, trademark, product name.
- Q [Education center] [China] What are the conditions for getting paid?
A Become our dealer and meet various assessment requirements.
- Q [Education center] [China] When is the payment date of the bonus?
A bonuses will be paid on the 7th and 22nd of each month.
- Q [Education center] [China] How to get paid for my services?
A When registering as a dealer , you will submit your bank card account number, and the service payment will be issued to your bank account.
- Q [Education center] [China] What does PV stand for?
A That is Point value,means Consumption Points
- Q [Membership] [China] How to retrieve the account number and password?
A You may find your ID and password in the link below. https://www.atomychina.com.cn/cn/Home/Account/FindId
- Q [Membership] [China] How to change personal information?
A You may change personal directly in the webpage. (such as delivery address, mobile phone number, login password, e-mail change); After logging in, select Member Information - Basic Information - Select the Options to Be Modified - modify. For other changes, please call the customer service center for assistance.
- Q [Membership] [China] What is the standard for a uniform cancellation due to no purchase record?
AValidity Period of Member Account:1) New MemberThe member account and consumer membership can be maintained by purchasing the products sold by the official Internet Shopping Mall and the official mobile app at least once in 6 consecutive months since the next month after the first registration.2) Renewed MemberSince the last month of a purchase records, membership is maintained until the end of 12 consecutive months.Note: Member accounts that exceed the above term will be automatically canceled.
- Q [Membership] [China] How to cancel membership?
A Call the customer service agent, submit the Application for Change of Information and ID card.
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China
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Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
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Europe
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- Q [Education center] [China] Can I use your own promotional materials?