FAQs
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Q
[Seminar related] [Europe] Where can I see the schedule of the seminar?
A You can see the schedule on the ATicket website. Please note that due to different circumstances, dates might change.
- Q [Product related] [Europe] How long does product delivery take?
A Shipping may take 3-10 working days. Delivery time may vary depending on the location and circumstance.
- Q [Product related] [Europe] I want to know Atomy Europe delivery regions.
A We are using DHL, UPS to deliver products to most regions of Europe. Please find details in Atomy shopping mall order page.
- Q [Product related] [Europe] Will Switzerland have to pay additional taxes?
A No. Switzerland will not have to pay any extra taxes as they are a member of the EEA.
- Q [Membership] [Europe] Do I need to have my own bank account to become a member of Atomy?
A As a business member, you need a bank account to receive payments.
- Q [Membership] [Europe] Is there a membership maintenance fee?
A There is no membership maintenance fee, and membership is maintained by purchasing only one product with PV per year.
- Q [Membership] [Europe] Is there a membership registration fee?
A There is no subion fee for Atomy. If you get asked for a subion fee, it violates the company regulations, so please contact the company immediately.
- Q [Membership] [Europe] What is a coupled membership?
A The couple must act under one account (code) and are divided into the main (main) business operator and the sub (secondary) business. The allowance is paid to the main member
- Q [Membership] [Europe] What are the requirements in order to keep my membership?
A You can maintain your membership If you make more than 1 purchase in a year. This means that you only have to buy one set of toothbrushes a year to maintain your membership.
- Q [Product related] [Europe] What happens to the PV if I return the product after purchase?
A When the product is returned, the PV will be deducted.
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Please check registration region
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Korea
- 20 years old or older Korean national ID card holders, Foreigners living in Korea, Foreigners living abroad (India, Hong kong)
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USA
- 18 years old or older SSN(Social Security Number) holders
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Japan
- 20 years old or older Japanese citizens (Residents), Foreigners living in Japan
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Canada
- 18 years old or older Canadian citizens, Canadian permanent residents
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Taiwan
- 18 years old or older Taiwanese citizens, Foreigners living in Taiwan
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Singapore
- 18 years old or older Singapore citizens, Singapore permanent residents
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Cambodia
- 18 years old or older Cambodian citizens, Foreigners living in Cambodia, corporation
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Philippines
- 18 years old or older Filipino citizens, Philippine permanent residents, Special Resident Retiree's Visa (SRRV) holders
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Malaysia
- 18 years old or older Malaysian citizens, Malaysia permanent residents
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Mexico
- 18 years old or older CURP holders
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Thailand
- 20 years old or older Thai citizens
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Australia
- Australian citizens, permanent residents, Work Permit Visa holders (Including Working Holiday Visa)
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Indonesia
- 18 years old or older Indonesian citizens
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Russia
- 18 years old or older Russian citizens (Residents), Foreigners living abroad (Ukraine, Belarus)
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China
- Consumer Member: 22 years old or older
Dealer Member: Legally registered limited liability company, partnership, sole proprietorship enterprise or individual business in China
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Colombia
- 18 years old or older Colombian citizens, Colombia permanent residents
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Hong Kong
- 20 years old or older Hong Kong ID card holders
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India
- Residents who are India citizen, PAN Card holders, 18 years old or older, Maharashtra state: 21 years old or older
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New Zealand
- 18 years old or older N.Z residents
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Türkiye
- 18 years old or older Turkish ID cardholders, permanent residents
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United Kingdom
- 18 years old or older UK residents
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Kazakhstan
- 18 years old or older Kazakhstan citizens
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Kyrgyzstan
- 18 years old or older Kyrgyzstan citizens
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Brazil
- For 18 years of age or above CPF holder, corporate distributor
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Mongolia
- 18 years old or older Mongolian citizens, Foreigners living in Mongolia
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Uzbekistan
- Citizens of Uzbekistan over the age of 18
Foreigners: B2 visa, E-visa, INV visa holders or person who has residence right
Individual Entrepreneur for the production and installation/posting of advertisement (Reklama ishlab chiqarish va joylashtirish)
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Europe
- 18 years old or older EU or EFTA residents
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Global Membership
- Argentina, Armenia, Azerbaijan, Bangladesh, Bolivia, Chile, Costa Rica, Dominican Republic, Ecuador, El Salvador, Georgia, Guatemala, Moldova, Nepal, Panama, Paraguay, Peru, South Africa, Tajikistan, Turkmenistan, Ukraine, Haiti, Nigeria, Namibia, Botswana, Brunei, Sri Lanka, United Arab Emirates, Israel, Ghana, Gambia, Lesotho, Mauritius, Senegal, Kenya, Angola, Tunisia, Morocco, Egypt, Serbia, Albania
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- Asia Pacific
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- Mongolia
- Uzbekistan
- North America
- Canada
- USA
- Latin America
- Colombia
- Mexico
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- Europe
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- Turkey
- United Kingdom
- Europe
- Global Membership
- Argentina
- Armenia
- Azerbaijan
- Bangladesh
- Bolivia
- Chile
- Costa Rica
- Dominican Republic
- Ecuador
- El Salvador
- Georgia
- Guatemala
- Moldova
- Nepal
- Panama
- Paraguay
- Peru
- South Africa
- Tajikistan
- Turkmenistan
- Ukraine
- Haiti
- Nigeria
- Namibia
- Botswana
- Brunei
- Sri Lanka
- UAE
- Israel
- Ghana
- Gambia
- Lesotho
- Mauritius
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- Kenya
- Angola
- Tunisia
- Morocco
- Egypt
- Serbia
- Albania
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- Q [Product related] [Europe] How long does product delivery take?